But what if getting hold of an agent was as simple as clicking an icon on a website or tapping one's smartphone to initiate a chat?
What if a seamless transition to video conferencing allowed the customer to show exactly which part of a product might be broken?
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You f**k a man for his d*ck - you marry for his wallet - and if he got both you've hit the lottery.
Online dating has boosted the match making concept.
The first involves using emails or private messaging through an online dating service, the second involves live chat roo Ms, Both need a little bit of time spent preparing them so that they go ahead without any hitches.